Support

Need help, found a bug, or want to request a feature? Email [email protected] and we'll reply within a few days.

Common requests

Export my data. Open the app → Settings → Export. You'll get a JSON file of every shot stored under your account.
Delete my account. Open the app → Settings → Delete account. This permanently removes your account and all associated shots. If you can't access the app, email us from the address on your account.
Sign-in trouble. Try the "Send magic link" option on the sign-in screen. If that doesn't arrive, check spam, then email us.
A diagnosis seems wrong. Diagnoses are starting points, not guarantees — see the Terms. If you consistently see broken output, please send the shot details and we'll investigate.

For privacy-specific questions (what's stored, third-party processors, data export, deletion), see the Privacy Policy or email [email protected].

Last updated: May 25, 2026